Land-Link Traffic Systems has been managing freight since 1978. We’re based in Point Pleasant, New Jersey, and we handle outsourced freight management for mid-market manufacturers and distributors across North America. That means we own execution across every mode, from pickup through delivery, not just the easy parts. Carrier management, OTIF performance, retail chargeback and routing guide compliance, freight claims, reporting, we handle it. Our affiliate, Freight Payment Inc. (FPI), is our freight payment audit arm, and rounds things out with freight bill audit and payment, plus the client-specific metrics, KPIs, and dashboards you need to actually see what’s going on.
We take responsibility for the daily movement of your freight, across every mode, from pickup through delivery. That includes the parts of transportation that are genuinely hard to staff for internally: carrier management, on-time-in-full performance, retail chargeback and claims handling, tracing every single shipment (and stepping in with proactive mediation when something goes sideways), and reporting that actually tells you what’s happening with your freight.
What Managed Transportation Means
People often lump managed transportation in with freight brokerage, but they’re not the same thing. A broker quotes a rate, books the load, and moves on to the next one. A managed transportation provider sticks around. We design how your transportation should run, execute it every day, measure the results, and adjust as your volume and customers change. Put simply: it’s the difference between managing a shipment and just processing a transaction.
For us, it comes down to ownership. We’re on the hook at the order and shipment level, from the moment freight is scheduled to confirmed delivery. If a pickup gets missed or a carrier drops the ball, someone at Land-Link owns fixing it. That accountability doesn’t get outsourced or shrugged off, it’s on us.
What Land-Link Does
We manage transportation end to end. Here’s what a typical engagement covers:
- Freight management across truckload, less-than-truckload, volume, and drayage
- Carrier selection, routing, and daily execution
- On-time-in-full (OTIF) performance management for retail shipping
- Chargeback, claims, and returns handling
- Retail portal and routing guide compliance for accounts such as Amazon, Walmart, Target, and Costco
- Analytics, key performance indicators, and reporting across modes
Every engagement is built around the client in front of us. Some shippers hand off freight in part, others go all in, depending on what you need, and we build the solution around your freight mix, your customers, your constraints, your business model. There’s no cookie-cutter template here, and whatever we put together is designed to slot into your organization with as little disruption as possible.
Who Land-Link Works With
We’re built for shippers dealing with real operational complexity. Our typical client is a mid-market manufacturer or distributor moving daily less-than-truckload (LTL), truckload (TL), or project freight, often into big-box retail. Companies usually come to us when growth has outpaced what their team can handle, when service failures and chargebacks have become routine, when freight has started pulling leadership away from the business, or when the challenges in front of them are bigger than what they can solve in-house.
Fit has more to do with complexity and volume than company size. As a rough guide, our clients typically bring in fifty million to five hundred million dollars in annual revenue, ship across multiple modes regularly, and want a partner for the long haul, not a one-off. We work mainly across the United States and support cross-border freight into Canada and Mexico, and we regularly coordinate with freight forwarders, NVOCCs, customs agents, and other partners along the way.
Why the Model Looks Different
Most shippers aren’t losing sleep over freight rates. It’s the missed pickups, inconsistent carriers, retailer penalties, and the hours it takes to manage all of it that hurts. We built our whole model around that reality, because consistent execution is what gets you consistent results.
A few things fall out of that. The people who design your solution are the same people running it day to day, so you don’t lose attention once the deal is signed. We measure results and share them, even when they miss the mark. And if we’re not the right fit, we’ll tell you, because a plan that can’t be executed well isn’t worth putting on paper. That’s a big reason our client relationships get measured in decades, not months. One of our very first clients has been with us for more than thirty years.
Working with Land-Link
A conversation with us usually starts with a look at how your transportation runs today and where it could turn into a problem down the road. We want to understand your freight before we propose anything. Want to review your current operation? Reach out to our team.
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